Reviews and Experiences for Telefónica Germany GmbH & Co. OHG

43,083

Reviews

Very Good

4.51 of 5.00

of 43,083 Reviews

85.19% positive

Website

Very Good

4.51 of 5.00

of 43,083 Reviews

85.19% positive

Networks

GKCX

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Information about
Telefónica Germany GmbH & Co. OHG

Active networks:

Experience on networks (years): 19

Likes: 84,909

Followers: 137,857

Social Media Views: 23 Mio.

Trustami profile visits: 3048

Online identity:

Description:

o2: More than just telephony

o2 Germany offers innovative communication solutions for private and business customers. With a clear tariff logic and combined products from a single source - telephony, data services and internet access via UMTS and DSL - o2 reliably supplies its customers at home, in the office and on the go. o2 focuses on trends in the business customer market and develops special solutions for its customers as needed. 43,083 Ratings with 4.51 stars.

Keywords: reviewsratingso2online.de

Last known profile changes:

Trustami Top Rankings for Telefónica Germany GmbH & Co. OHG

Online Experience

Social Influencer

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Trustami rating scale

5,00 - 4,75	Excellent
4,75 - 4,25	Very Good
4,25 - 3,75	Good
3,75 - 2,75	Satisfactory
2,75 - 1,75	Sufficient
1,75 - 1,00	Poor

Trustami classifies measures and test processes of a network into different quality levels. We look at our networks and evaluate their rating quality.

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Ratings are only given by users who could also be assigned to a transaction. It is known that the network itself carries out measures to ensure the authenticity of the reviews.

Trustami has checked the authenticity of the ratings itself and verified the rating in a complex test procedure.

Reviews for Telefónica Germany GmbH & Co. OHG

Active networks

9 Reviews (35.00% positive)

96 Reviews (45.83% positive)

11 Reviews (22.73% positive)

Service & Support
Shipping
Range of products
Order processing
User experience
Prices

49 Followers

1,499 Reviews (93.43% positive)

54,800 Followers | 23 Mio. Views

1,300 Followers

CX 1 Reviews (50.00% positive)

Inactive networks

41,368 Reviews (85.13% positive)

93 Reviews (35.48% positive) | 84,909 Likes | 81,708 Followers | 2 Visitors

6 Reviews (16.67% positive)

New reviews during period from 01.05.2024 till 01.04.2025

Abstract of experiences with Telefónica Germany GmbH & Co. OHG

Period from 2024-11-20 till 2025-02-05

| | 2025-02-05

"А schlegten Servicepersonal, schlecht eklerung über Router, nicht helfen neuen Kunden."

| | 2025-02-03

"03/02/2025 Hora 17;00 Desearía no haber ido a perder mi tiempo he sido mal atendida por un trabajador, fue desagradable, muy maleducado me ha levantado la voz, cuando he preguntado por hacer cambios en un contrato. Ha sido una experiencia desagradable y desearía ser atendida con mayor amabilidad y que respondan a todas mis dudas. El nombre del trabajador era Joaquín (no estoy segura. ---Deutsch 03. Februar 2025 Uhrzeit 17:00 Uhh ich bedauere,"

| | 2024-12-27

"Keine Internet"

| | 2024-11-28

"Wollte heute als langjähriger O2 Kunde meinen Vertrag aktualisieren und auch mobil zu O2 wechseln. Da meine IBAN jedoch nicht hinterlegt war konnte man angeblich nichts für mich tun und hat mich wieder weggeschickt, trotz Kundennummer und Ausweis. Ziemlich schwach für einen Kundenservice!"

| | 2024-11-20

"Ich danke Herrn Berber herzlich für all seine Unterstützung. Dank ihm waren die Abläufe beim Kauf meines Handys sehr einfach und schnell. Ich bin extra nach Berlin gekommen, um ein Handy zu kaufen, und dank seiner Hilfe konnte ich mein Handy bekommen, ohne woanders hingehen zu müssen. Ich kann ihn nur jedem empfehlen! :)"

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