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Information about
Digilicenses.com
Active networks:
Experience on networks (years): 3
Likes: 657
Followers: 819
Posts: 201
Trustami profile visits: 141409
Online identity:
Website(s): digilicenses.com
Description: We are specialists for the sale and support of Microsoft productivity software. Based in Germany, we offer our customers added value through our competitive prices and multilingual customer support.For more information about our products and services, we invite you to have a look around our website.Customer satisfaction is our highest value.So we don’t only sell software, we’re also available at all times to support or customers until the product is successfully installed and activated.Our customer support team will do anything necessary to make sure you are completely satisfied with your purchase.Our services:- Instant delivery after confirming payment- Multilingual customer support 24/7 (English, German, Spanish)- Secure download center- 100% Money Back Guarantee if you are not satisfied with your purchase- Remote access support available for installing and activating
Keywords: ReviewsWindowsOffice
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Reviews for Digilicenses.com
Active networks
53 Followers | 78 Posts
89 Followers | 123 Posts
3 Followers
Inactive networks
| Of the last 30 ratings, 0% were recorded as buyers and 100.0% as sellers. |
New reviews during period from 01.12.2023 till 01.11.2024
Abstract of experiences with Digilicenses.com
Period from 2022-05-30 till 2024-11-10
| TP | Great Service. | 2024-11-10
"Great Service."
Response to review on Trustpilot: "Dear Customer,
We just want to thank you for taking the time to write this review.
We work to always provide the best for our customer, thank you for your purchase. Jhane"
| | 2024-10-26
"Purchased MS Windows 10 Pro and MS Office 2021 Pro Plus.
Lets start off by saying I not a computer software expert, had an issue with windows 10 key not wanting to verify, sent them an email and had it resolved in a few emails of detailing the issue.
I have another computer that I want to upgrade soon, will definitely be using Digilicenses.com again. Thank you again for all the help!!"
| TP | Always the best support | 2024-10-12
"I had a problem with the web site and I communicated with the support staff and they gave me extraordinary support until the situation was resolved to my satisfaction."
Response to review on Trustpilot: "Thank you very much for the positive feedback! We
wish you all the best with the new software. Kind Regards Sven B."
| | 2024-09-18
"My PC windows 10 operating system became corrupted and I had to reload it consequently all other software on my PC including my Office 2021 Professional Plus bought from Digilicenses in 2022 was totally deleted during the process. They kindly helped me free of charge to download and re-install Office 2021 Professional Plus. Digilicenses were very helpful."
| TP | Help in time of need. | 2024-09-18
"My PC windows 10 operating system became corrupted and I had to reload it consequently all other software on my PC including my Office 2021 Professional Plus bought from Digilicenses in 2022 was totally deleted during the process. They kindly helped me free of charge to download and re-install Office 2021 Professional Plus. Digilicenses were very helpful and very much appreciated.
"
Response to review on Trustpilot: "It is great for us to know that you are so happy with our service. If there is anything we can do to serve you better, please let us know.
Best regards
Milka"
| TP | Digilicenses provides great deals | 2024-07-12
"Quick to respond to queries. We immediately got solution for an issue we encountered during download. Installation was a breeze. Thank you for the step-by-step process that you provided.
We got a very good price for a license that can be used by 3 PCs."
Response to review on Trustpilot: "Thank you very much for the positive feedback! We
wish you all the best with the new software. Kind Regards Sven B."
| | 2024-04-30
"I had some unusual issues with a computer that was recently reset and fresh. Office just would not install. GameCardShop worked with me all the way through until it was installed and activated. Thank you so much! Great service!"
| TP | Acquisto Office 2021 | 2024-03-11
"Acquisto di SW con chiave di licenza per 3 PC molto economico.
Assistenza di installazione sul terzo PC continua competente e produttiva fino alla risoluzione del problema."
Response to review on Trustpilot: "La vostra decisione di condividere con noi una recensione a 5 stelle ci riempie di immensa gratitudine. Sono gli ospiti come voi che rendono il nostro viaggio ancora più gratificante.
Cordiali saluti, "
| | 2024-03-02
"Bin mit dem Produkt und vor allem dem Support sehr zufrieden und kann das Produkt guten Gewissens weiter empfehlen.
Bei mir konnte anfangs nur der erste Rechner sauber installiert werden, der zweite machte Probleme auf die beschriebene Art. Nach kurzer Anfrage beim Support erhielt ich dann einen weiteren Link mit dem alles problemlos funktionierte. Auch die Aktivierung auf beiden Geräten war problemlos. Und das alles innerhalb von 2 Stunden, so"
| TP | So geht Support! | 2024-03-02
"Bin mit dem Produkt und vor allem dem Support sehr zufrieden und kann das Produkt guten Gewissens weiter empfehlen.
Bei mir konnte anfangs nur der erste Rechner sauber installiert werden, der zweite machte Probleme auf die beschriebene Art. Nach kurzer Anfrage beim Support erhielt ich dann einen weiteren Link mit dem alles problemlos funktionierte. Auch die Aktivierung auf beiden Geräten war problemlos. Und das alles innerhalb von 2 Stunden, so"
Response to review on Trustpilot: "Wir sind unglaublich dankbar, dass Sie sich die Zeit genommen haben, uns eine 5-Sterne-Bewertung zu hinterlassen.
Mit freundlichen Grüßen,
Jose L."
| | 2024-03-01
"Ich habe vor kurzem Microsoft Office 2021 für drei Geräte erworben und bin mit diesem Produkt sehr zufrieden !!! Die Installation hat super nach einer Anleitung geklappt !!! Besonderen Dank gehört dem Service-Team die mir bei einem Gerätewechsel wo ich auch Das Office aktivieren wollte geholfen haben !!! Weil eine Lizenz für 3 Geräte funktioniert nicht für 4 Geräte , aber das hat das Service-Team für mich super gelöst !!! Gruß Wolfgang ⭐⭐⭐⭐⭐ PS :"
| TP | Microsoft Office 2021 !!! | 2024-03-01
"Ich habe vor kurzem Microsoft Office 2021 für 3 Geräte erworben und bin mit diesem Produkt sehr zufrieden !!! Die Installation hat super nach einer Anleitung geklappt !!! Besonderen Dank gehört dem Service-Team die mir bei einem Gerätewechsel wo ich auch das Office aktivieren wollte geholfen haben !!! Weil eine Lizenz für 3 Geräte funktioniert nicht für 4 Geräte , aber das hat das Service-Team für mich super gelöst !!! Gruß Wolfgang !!! PS :"
Response to review on Trustpilot: "
Vielen Dank für Ihre 5-Sterne-Bewertung. Wir werden sie mit dem Team im Geschäft teilen, damit sie weiterhin so gut arbeiten können.
Mit freundlichen Grüßen,
Jose L."
| | 2024-02-27
"parecerá mentira pero es la primera vez que escribo una reseña en la red y es porque vale la pena! muchas gracias por la ayuda en la instalación excelente servicio pos-venta! servicio y precio excelente! bravo!!!"
| TP | Great Service! Will come back again! | 2024-02-17
"I had some unusual issues with a computer that was recently reset and fresh. Office just would not install. GameCardShop worked with me all the way through until it was installaed and activated. Thank you so much! Great service!"
Response to review on Trustpilot: "Thank you so much for this review. We really appreciate you being a customer and we will keep improving ourselves. We’re here for you anytime.
Best regards,
Alejandra
Customer Service
"
| | 2024-02-13
"Bought a Windows 11 Pro licence in November for 3 PC's, which included MS.
Installed a code which didn't work.
E-mailed and received a reply in literally minutes.
After a few efforts at troubleshooting, all applications worked.
In February, MS stopped working, so I e-mailed again.
Within minutes, new code was sent and MS working.
I cannot fault their back-up, which when considering what is paid for the product, is simply outstanding.
Companies"
| TP | Bought a Windows 11 Pro licence in… | 2024-02-13
"Bought a Windows 11 Pro licence in November for 3 PC's, which included MS.
Installed a code which didn't work.
E-mailed and received a reply in literally minutes.
After a few efforts at troubleshooting, all applications worked.
In February, MS stopped working, so I e-mailed again.
Within minutes, new code was sent and MS working.
I cannot fault their back-up, which when considering what is paid for the product, is simply outstanding.
Companies"
Response to review on Trustpilot: "We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to hear from you again.
Best regards,
Alejandra
Customer Service
"
| | 2024-02-07
"Amazing customer support!"
| TP | Experience with delivery and tech support | 2023-12-27
"Delivery fast. However didn't get correct key code and no assistance getting my email account connected to Outlook. Sent new key code, but haven't tried it yet until I get my email account successfully connected to Outlook. Will try to connect my email account to Outlook again in about a week. Maybe I will request help from Digilicenses tech support then if I'm unsuccessful in doing it myself. Don't want to use the newly supplied key code to"
Response to review on Trustpilot: "Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your review. We look forward to the next time we’re able to serve you again.
Greetings
Geovana
"
| TP | Trust DigiLicenses | 2023-12-26
"I trust DigiLicenses because I know they can provide the products represented and that they have the expertise to troubleshoot solutions when any problems arise. They have never let me down."
Response to review on Trustpilot: "We really appreciate you taking the time to share your rating with us. We look forward to hearing from you again soon.
Greetings
Geovana"
| TP | Licence keys hassles | 2023-12-23
"Purchase completed and email with invoice and confirmation received. Then it said another email with the licence keys will be sent to me in a few minutes. But no email for hours (not even in spam).
---
Edit: Eventually, their customer support responded to my complaint and gave me a new key from there. Unfortunately, the key did not work. After a few backwards and forwards in email correspondence, they eventually gave me a new key that works."
Response to review on Trustpilot: "Dear customer, we are very sorry for the problems you have experienced, we proceeded to resend your order again, for us it is very important that our customers are satisfied, please check your inbox and let us know if you managed to activate the key.
Best regards
Jessy
Your customer service team"
| | 2023-11-03
"tout a bien marcher pour moi , de plus jai demander de l'aide au support et il on régler mon problème de façon très rapide et professionnel. ( aide pour office )"
| | 2023-09-13
"hervorragender Kundensupport, auch nach dem Kauf - Empfehlung."
| TP | No License key | 2023-08-07
"I ordered Microsoft 10 on Wednesday 2-8-23, this has been deducted from my credit card but I have not received the license key.
Every email i send gets bounced and no one answers the telephone."
Response to review on Trustpilot: "Dear customer,
We are very sorry that you did not receive your order. The satisfaction of our customers is very important to us. Therefore, our customer service team has forwarded your order to your email, please check your inbox or your Spam folder. To find out if the activation was successful, please send us a short email. We will be happy to help you in any way we can. Thank you for your"
| TP | Purchased MS Windows 10 Pro and MS… | 2023-07-09
"Purchased MS Windows 10 Pro and MS Office 2021 Pro Plus.
Lets start off by saying I not a computer software expert, had an issue with windows 10 key not wanting to verify, sent them an email and have it resolved in a few emails of detailing the issue.
I have another computer that I want to upgrade soon, will definitely be using Digilicenses.com again. Thank you again for all the help!!"
Response to review on Trustpilot: "We appreciate your feedback and we are here to help you the best we can. "
| | 2023-04-16
"Have dealt with Digilicences a couple of times and their customer service is next level. If you should have a problem, they have a solution within a couple of minutes, love dealing with them. will be a customer for life."
| TP | I was skeptical but very happy | 2023-01-12
"I was skeptical about purchasing this through this company and after 10 minutes I did not receive my product key code. So I sent an email to ask how long does it take to receive and within 5 minutes I received the code and a follow up email. No problems with the installation and activation. I would have no problems recommending this site as you get what is advertised and they have great customer support."
Response to review on Trustpilot: "Thanks for your 5 star review! It makes us proud to deliver quality products that fast around the world. We would like to have you as a returning customer any time.
Best regards,
Michelle
Customer Support"
| TP | Review from Canada. LEGIT. | 2023-01-01
"Review from Canada: The promotions here sound too good to be true, so I was skeptical at first, but after reading the reviews on Trustpilot, I went ahead to purchase the Microsoft Office 2021 Professional version.
It's working and is legit. Also, the customer service is exceptional. To my surprise, they responded to my e-mails even on holidays, i.e., NEW YEAR's Day. I'd unquestionably make another purchase from digilicenses.com.
Digilicenses,"
Response to review on Trustpilot: "Thank you for sharing your experiences, we hope to see you back soon."
| TP | Great product and outstanding Customer Service! | 2022-12-01
"I am very impressed by the product that I have purchased from Digilicenses (Microsoft Office 2021). Very easy and smooth installation. Even more impressed by the Customer Service. It works 24 hours a day and they respond instantly. The question that I had was answered with no delay.
I would highly recommend Digilicenses to anyone."
Response to review on Trustpilot: "Thank you for sharing your experiences, we hope to see you back soon."
| TP | Sehr schnelle und kompetente Hilfe - auch am Wochenende | 2022-11-27
"Sehr schnelle und kompetente Rückmeldung per Mail zur Auswahl des richtigen Office-Produktes (selbst am Samstag-Abend oder Sonntag-Mittag).
Bei der Installation wurde bei Nachfragen sofort reagiert und die notwendige Hilfe geleistet.
Ich kann diesen Shop nur empfehlen!"
Response to review on Trustpilot: "Thank you for sharing your experiences, we hope to see you back soon."
| | 2022-10-31 | as a seller
"Superschnelle Lieferung! Netter Kontakt! Alles bestens!"
| | 2022-10-12
"Office 2021 fails to activate within 30 days. Appears to be a 'trial version' of the software. Unusable.
************************************
Office 2021 wird nicht innerhalb von 30 Tagen aktiviert. Scheint eine 'Testversion' der Software zu sein. Unbrauchbar."
| | 2022-10-10 | as a seller
"Alles bestens! Vielen Dank!"
| | 2022-09-25 | as a seller
"1A Ware. Super schneller Versand. Meine Empfehlung."
| | 2022-09-25 | as a seller
"⭐1A-Verkäufer⭐ Turboversand, super Ware, jederzeit gerne wieder! Von mir volle 5 Sterne ⭐⭐⭐⭐⭐ Vielen lieben Dank❣ "
| | 2022-09-14 | as a seller
"okay "
| | 2022-09-13 | as a seller
"TOP***** Vielen Dank. Schnelle Lieferung !"
| | 2022-09-13 | as a seller
"Super schnelle Abwicklung inkl. Lieferung. 5 Sterne Verkäufer, gerne wieder .👍"
| | 2022-09-13 | as a seller
"Vielen Dank!"
| | 2022-09-13 | as a seller
"Vielen Dank!"
| | 2022-09-12 | as a seller
" alles bestens , schnelle Lieferung "
| | 2022-09-10 | as a seller
"wie beschrieben, schnell geliefert"
| | 2022-09-08 | as a seller
"Vielen Dank! Jederzeit gerne wieder!"
| | 2022-09-08 | as a seller
"Alles Bestens"
| | 2022-09-08 | as a seller
"Alles Bestens"
| | 2022-09-08 | as a seller
"Super, dnake! "
| | 2022-09-08 | as a seller
"TOP***** Vielen Dank für die einwandfreie Ware und schnelle Lieferung !"
| | 2022-09-08 | as a seller
"Alles i.O."
| | 2022-09-08 | as a seller
"Alles i.O."
| | 2022-09-08 | as a seller
"Alles i.O."
| | 2022-09-07 | as a seller
"Zufrieden, alles gut"
| TP | Support was quick to email a solution | 2022-06-04
"I had an issue with the key I purchased throwing a key not valid message. Emailed support and received a quick reply with a solution. The wording was slightly confusing, but it got me on the right track to resolve the issue. Offered a clearer explanation of the steps necessary and a real person answered with an appreciative email. I'd use this company again."
Response to review on Trustpilot: "thank you very much for your feedback.
if you have any other problem let us know,
best regards"